You can also contact Adgem support by sending an email to support@adgem.com
We do not have the information on the offer you did.
We do not have the confirmation from their advertiser that the offer was completed properly.
We host these services for you to earn, we have no control over them.
They need at least 30 days to investigate what happened and to reward you.
If your screen looks like this: it means AdGem has banned your account.
contact Adgem