Persona.ly
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Written by Pete
Updated over a week ago

How do I get help on offers I have not been credited for?

At Persona.ly, we want to help you earn the reward that you deserve. If you haven’t been credited for an offer, you can click on Support at the top of the page and select the offer status. If it’s not listed there, a support ticket will be generated for you. Alternatively, you can visit https://persona.ly for further assistance.

Unfortunately, we do not have the information related to the offers you completed and are therefore unable to confirm whether they were completed properly. We host these services on our platform to ensure that you can earn rewards, but we do not have control over them. Generally, the advertiser needs at least 30 days to investigate what happened and ensure that you get the reward that you deserve.

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