Skip to main content

Why my dispute was rejected by the staff while I have done the task correctly?

Anthony avatar
Written by Anthony
Updated over 2 years ago

Tips for Initiating Disputes

Throughout the course of freelancing, disputes between clients and freelancers can arise. With that in mind, it's important to make sure you are filing disputes correctly to ensure you are compensated for the services you provided. This article will provide tips for initiating disputes in order for them to be successful.

Provide A Thorough Explanation With Proof And Specific Details

In 90% of the cases, users just write "Please pay me" or "I will report you to staff" or "Why my task was rejected?" and so on which leads to rejection of the dispute. To avoid this kind of misrepresentation, it's important to provide details of your dispute. Provide a thorough explanation with proof and specific details of what went wrong and why, back it up with any related screenshots or files, and give evidence of your work showcase the quality of your work. Doing so will demonstrate that you took the task seriously and want to be compensated accordingly.

Be Clear, Professional and Courteous

Take the time to state your case clearly and professionally. Avoid using aggressive language or accusations. Additionally, focus on the facts rather than generalizations and provide a timeline of events if possible. Being courteous is also important to the process, as a hostile attitude can interfere with a successful resolution.

Review and Follow Up With Claims

Once you have crafted your dispute, it’s important to review and check for any errors or flaws before you submit it. Once you’ve submitted it, it’s also important to follow up, as some may take time to review and respond.

Conclusion

When it comes to disputes, it's important to provide proof of your work, the details of the task, and the issues that you experienced to ensure the best possible resolution. Additionally, use a clear and professional tone and review your disputes carefully before submitting.

Please make sure you give proper reasons, explanation and proofs in the disputes sending to staff which shows you have actually done the task correctly so you get paid for your task completion.

Did this answer your question?