Provider Support Contacts
Survey Providers
Provider | Support Contact / Info |
Cint / YourSurveys | Go to the general Cint respondent support page and submit a request for your specific panel. https://yoursurveys.zendesk.com/hc/en-us/requests/new |
BitLabs | Use the menu within BitLabs (e.g., top-left “Menu” then "Reward History" pick the offer, then “Report a Problem”). |
CPX | Visit the CPX survey wall, click the menu icon, select "Help" to submit a support ticket. |
PureSpectrum | General contact via their contact page or support: [email protected] |
Tap Research | Support available via their platform; look for a support section or “support” page. |
Sampalicious | No user support is offered. |
TheoremReach (Thermoreach) | Contact them via https://www.theoremreach.com/contact/ or by emailing [email protected] |
InBrain | No user support offered. |
GrabCherries | Not listed in the provider contacts page—contact details unknown. |
PrimeSurveys | Use the ? on the top of the screen, you can use the Ask a Question Option for help. |
Offerwall Providers
Provider | Support Contact / Info |
Torox | Contact via https://torox.io/#register-user |
BitLabs | Use their online help (as above). |
AyeTstudios | Use their contact form: https://www.ayetstudios.com/contact-us |
AdtoWall | Email [email protected] with the evidence. |
Farly | Email [email protected] |
HangMyAds | Email [email protected] |
MyChips | Use the Support tab from the main offers page to contact support. |
Lootably | Email [email protected] |
AdcendMedia | Use their contact page: https://adscendmedia.com/contact |
PixelPoint | Use the Support icon bottom right of the offers page. |
Playfull | Select "Support" from the top of the Playfull page. |
Notik | Email [email protected] |