General FAQ
General FAQ
General support questions
194 articles
Written by Pete and Anthony
Survey Fraud
Written by Pete. Updated over a week ago
Negative reward or Chargeback
Written by Pete. Updated over a week ago
Games on TimeBucks
Written by Pete. Updated over a week ago
Why am I not getting Surveys?
Written by Pete. Updated this week
Basic rundown of timebucks
Written by Pete. Updated over a week ago
Help me
Written by Pete. Updated over a week ago
False IP VPN address
Written by Pete. Updated over a week ago
Did not receive the verification email
Written by Pete. Updated over a week ago
EH Software
Written by Pete. Updated over a week ago
Can I block someone from campaigns
Written by Pete. Updated over a week ago
Daily Checklist
Written by Pete. Updated over a week ago
Timebucks not available
Written by Pete. Updated over a week ago
ChargeBacks What are they?
Written by Pete. Updated over a week ago
Push Clicks
Written by Pete. Updated over a week ago
How much do I have
Written by Pete. Updated over a week ago
Stats For Nerds
Written by Pete. Updated over a week ago
Clicks Timer
Written by Pete. Updated over a week ago
Virtual Visa Cards
Written by Pete. Updated over a week ago
Can I block a user from my Campaigns
Written by Pete. Updated over a week ago
How to Verify my account
Written by Pete. Updated over a week ago
Survey not available after I start it.
Written by Pete. Updated over a week ago
Country Change
Written by Pete. Updated over a week ago
My State not Listed
Written by Pete. Updated over a week ago
My Referrals
Written by Pete. Updated over a week ago
How clicks are arranged
Written by Pete. Updated over a week ago
I did a whole survey and got Disqualified
Written by Pete. Updated over a week ago
Engaged Hits Errors
Written by Pete. Updated over a week ago
What is Engaged Hits?
Written by Pete. Updated over a week ago
Can I have more then 1 account?
Written by Pete. Updated over a week ago
Chat Room Moderators
Written by Pete. Updated over a week ago
Premium
Written by Pete. Updated over a week ago
How to Translate Website Language to your Native Language
Written by Pete. Updated over a week ago
How to Add Funds to TimeBucks Advertising
Written by Pete. Updated over a week ago
VPN Browsers
Written by Pete. Updated over a week ago
Quality Test Survey
Written by Pete. Updated over a week ago
Minimum Age
Written by Pete. Updated over a week ago
Why earnings are so low?
Written by Pete. Updated over a week ago
You Tube Views
Written by Pete. Updated over a week ago
I am Muslim female
Written by Pete. Updated over a week ago
Engaged Hits did not credit me
Written by Pete. Updated over a week ago
TimeBucks Support is:
Written by Pete. Updated over a week ago
Yuno
Written by Anthony. Updated over a week ago
Your-Surveys
Written by Anthony. Updated over a week ago
Tap Research
Written by Anthony. Updated over a week ago
Where do I find the TimeBucks Connect Code?
Written by Anthony. Updated over a week ago
Notifications Hot Offers
Written by Pete. Updated over a week ago
Payment Email not received
Written by Pete. Updated over a week ago
How do I uninstall the TimeBucks Sweepstakes Software?
Written by Anthony. Updated over a week ago
I need to update my profile but it won't let me, what do I do?
Written by Anthony. Updated over a week ago
Why is my payment on hold for 30 days?
Written by Anthony. Updated over a week ago
Why can't I see Tap Research?
Written by Anthony. Updated over a week ago
I didn't receive the confirmation or verification email to verify my account?
Written by Anthony. Updated over a week ago
I accidentally signed up for a new account and now I have lost all my earnings in my old account, how do I get it back?
Written by Anthony. Updated over a week ago
I installed an app on my mobile but it didn't credit, why not?
Written by Anthony. Updated over a week ago
Where is the withdraw button?
Written by Anthony. Updated over a week ago
Why did the rates for slideshows drop?
Written by Anthony. Updated over a week ago
How do I withdraw my earnings?
Written by Anthony. Updated over a week ago
I can not open my TimeBucks account?
Written by Anthony. Updated over a week ago
How do I get started?
Written by Anthony. Updated over a week ago
How do I withdraw my money?
Written by Anthony. Updated over a week ago
I completed an offer but my account was never credited, what do I do?
Written by Anthony. Updated over a week ago
I'm trying to sign up but it says you can only have one TimeBucks account at a time, what do I do?
Written by Anthony. Updated over a week ago
How do I refer my friends?
Written by Anthony. Updated over a week ago
What are the Ladders?
Written by Pete. Updated over a week ago
Why did my earnings all of a sudden disappear?
Written by Anthony. Updated over a week ago
How many days does it take to verify my ID?
Written by Anthony. Updated over a week ago
I am under the minimum payout of $10 USD, can you send me my money anyway?
Written by Anthony. Updated over a week ago
Where can I download the Timebucks app?
Written by Anthony. Updated over a week ago
I'm trying to enter my payeer account number but it's asking for an email instead?
Written by Anthony. Updated over a week ago
My currency is not listed when I enter my payment details, what should I select?
Written by Anthony. Updated over a week ago
After the Sweepstakes is drawn where can I see the list of the winners?
Written by Anthony. Updated over a week ago
What is the minimum amount I have to reach to be paid?
Written by Anthony. Updated over a week ago
I want to get paid to watch videos and do surveys! Why are there no videos or surveys available for me to watch/complete right now?
Written by Anthony. Updated over a week ago
Can I choose a different currency?
Written by Anthony. Updated over a week ago
TimeBucks, what is it?
I have just started with Timebucks. What do I do now? How do I start?Written by Pete. Updated over a week ago
Do you have a referral program?
Written by Anthony. Updated over a week ago
I see the winner of sweepstakes had X tickets, but I had more tickets and I did not win, why not?
Written by Anthony. Updated over a week ago
How do I change the email address on my account?
Written by Anthony. Updated over a week ago
Do I have to pay Tax on my TimeBucks earnings?
Written by Anthony. Updated over a week ago
How do I earn more money?
Written by Anthony. Updated over a week ago
At the start I used to get push click ads, but after a few days I don't get any ads anymore?
Written by Anthony. Updated over a week ago
Why didn't I get paid this week?
Written by Anthony. Updated over a week ago
I used Forgot Password or Reset my password and did not receive any link in my email?
Written by Anthony. Updated over a week ago
I can't access your site it says I'm using a VPN but I'm not?
Written by Anthony. Updated over a week ago
Why did my account get disabled?
Written by Anthony. Updated over a week ago
Is it possible to get my payment sent early for personal reasons?
Written by Anthony. Updated over a week ago
I think I'm in love with your program, can I tell my friends about how great you are?
Written by Anthony. Updated over a week ago
What kind of offers do you have for me to complete?
Written by Anthony. Updated over a week ago
Which government issued document do you need for ID verification?
Written by Anthony. Updated over a week ago
Do you guys pay with PayPal?
Written by Anthony. Updated over a week ago
I was over $10 at the cut off but no invoice was generated as pending for me?
Written by Anthony. Updated over a week ago
What payment methods do you use?
Written by Anthony. Updated over a week ago
It won't let me install the Sweepstakes Software because it required 64 bit and I'm only running 32 bit?
Written by Anthony. Updated over a week ago
How often do I get paid?
Written by Anthony. Updated over a week ago
I haven't been paid for Push Clicks even thought I have been clicking on ads on my Desktop PC?
Written by Anthony. Updated over a week ago
How much money can I make?
Written by Anthony. Updated over a week ago
What is my username or userID?
Written by Anthony. Updated over a week ago
Why does my ad take so long to get approved?
Written by Anthony. Updated over a week ago
How do I check my earnings?
Written by Anthony. Updated over a week ago
I'm not receiving push clicks on my android phone?
Written by Anthony. Updated over a week ago
Do you have an approval process?
Written by Anthony. Updated over a week ago
How do I add a payment method?
Written by Anthony. Updated over a week ago
Me and my partner share the same payment details, can I enter the same payment information into both accounts?
Written by Anthony. Updated over a week ago
How do I know TimeBucks is legit?
Written by Anthony. Updated over a week ago
I can't access my email anymore, how do I change it?
Written by Anthony. Updated over a week ago
I'm facing a problem with a video under engage tab. It doesn't play when I click on it and didn't count down time. Please solve this issue
Written by Anthony. Updated over a week ago
I've been doing push clicks lately and I have clicked on ads but I am not getting credited. I am using a mobile phone.
Written by Anthony. Updated over a week ago
I don't remember my password.
Written by Anthony. Updated over a week ago
How do I transfer my Advertising Balance to my Wallet Balance so that I can reach the minimum payout and withdraw?
Written by Anthony. Updated over a week ago
Can I buy advertising campaigns using my TimeBucks wallet earnings balance?
Written by Anthony. Updated over a week ago
I need a help to deal with hideout tv, I signed up the site but I haven't found the place where I can choose TimeBucks as reward partner.
Written by Anthony. Updated over a week ago
How do I stop receiving push click ads on my mobile phone?
Written by Anthony. Updated over a week ago
I clicked on many push ads yesterday and I did not get credited for any of them?
Written by Anthony. Updated over a week ago
Why isn't the Engage tab showing on my phone?
Written by Pete. Updated over a week ago
Are my tickets automatically registered for the sweepstakes?
Written by Anthony. Updated over a week ago
What is the wallet in the top of the site?
Written by Anthony. Updated over a week ago
I'm not getting the verification code through text message SMS in SURVEY TIME
Written by Anthony. Updated over a week ago
hey I don't understand, I had more than 10,000 sweepstakes but I didnt win anything, how does the sweepstake contest work?
Written by Anthony. Updated over a week ago
I referred someone but I didn't get paid anything?
Written by Anthony. Updated over a week ago
I am not able to link through hideout.tv to complete the video task n redeem my points?
Written by Anthony. Updated over a week ago
It's coming up with incorrect password and I cannot access my account?
Written by Anthony. Updated over a week ago
I'm not getting Surveys nowadays please provide me the surveys
Written by Anthony. Updated over a week ago
I'm trying to change my payment method, but I'm getting an error Incorrect Password
Written by Anthony. Updated over a week ago
How do I change my TimeBucks username?
Written by Anthony. Updated over a week ago
It keeps saying sorry someone ate all the surveys and also saying sorry no survey for your country please help me?
Written by Anthony. Updated over a week ago
I was over $10 dollars before the Tuesday New York time, and I have updated my payment method yet I wasn't paid?
Written by Anthony. Updated over a week ago
Blocked from providers, what to do?
Written by Anthony. Updated over a week ago
How do I disable the notifications from the Push Clicks tab?
Written by Anthony. Updated over a week ago
I have sent a support ticket on an offerwall about a task not crediting and have not received a reply yet?
Written by Anthony. Updated over a week ago
Why does my campaign say Budget Exceeded even though I have funds in my advertising balance?
Written by Anthony. Updated over a week ago
I am watching videos on HideOut.TV offer and I am not earning any hide out points?
Written by Anthony. Updated over a week ago
Why are there no surveys in my country?
Written by Anthony. Updated over a week ago
Your-Surveys shows "Account Issue, you are blocked from doing surveys"
Written by Anthony. Updated over a week ago
What are Tier # geos?
Written by Pete. Updated over a week ago
I don't remember my password
Written by Anthony. Updated over a week ago
I just got paid and now my account shows a negative amount in the header, why?
Written by Anthony. Updated over a week ago
Where do I get my referral link from?
Written by Anthony. Updated over a week ago
Where do I find banners or marketing material to promote my TimeBucks referral link?
Written by Anthony. Updated over a week ago
When will the Instagram tab come back?
Written by Anthony. Updated over a week ago
How do I participate in the Sweepstakes?
Written by Anthony. Updated over a week ago
How do I change the survey language? I don't understand it?
Written by Anthony. Updated over a week ago
How can I start earning in TimeBucks?
Written by Anthony. Updated over a week ago
Why are there no surveys for Pakistan?
Written by Anthony. Updated over a week ago
Can I use TimeBucks on my laptop and mobile under one account?
Written by Anthony. Updated over a week ago
Why didn't I receive my payment for Engage videos?
Written by Anthony. Updated over a week ago
Why am I not getting paid for disqualifications in Tap Research anymore?
Written by Anthony. Updated over a week ago
I completed a survey today and only got 1 cent?
Written by Anthony. Updated over a week ago
It says I'm using a VPN but I'm not?
Written by Anthony. Updated over a week ago
Can I send money from my TimeBucks wallet or earnings to another TimeBucks account?
Written by Anthony. Updated over a week ago
Can I do the Engage task on mobile?
Written by Pete. Updated over a week ago
I have so many sweepstakes entries and I never win, why?
Written by Anthony. Updated over a week ago
How do I convert my sweepstakes entries into points?
Written by Anthony. Updated over a week ago
I can't create a borderless account on Transferwise, therefore I can't use it right?
Written by Anthony. Updated over a week ago
Is TimeBucks a free website or do I have to pay?
Written by Anthony. Updated over a week ago
I am watching videos on Hideout.TV but my points are not going up?
Written by Anthony. Updated over a week ago
I received a bonus, but I don't see it in my earnings history?
Written by Anthony. Updated over a week ago
My earnings are low why can't you send me more surveys?
Written by Anthony. Updated over a week ago
Why are there no surveys available for me?
Written by Anthony. Updated over a week ago
Why don't you add Payoneer?
Written by Anthony. Updated over a week ago
I can't remember my password
Written by Anthony. Updated over a week ago
How do I edit my profile, I entered some wrong information?
Written by Anthony. Updated over a week ago
What promo code do I enter in hideout.tv?
Written by Anthony. Updated over a week ago
How much do I earn per referral?
Written by Pete. Updated over a week ago
I have $1000 in my bonus wallet, how do I withdraw this?
Written by Anthony. Updated over a week ago
If I choose AirTM, how do I transfer my earnings to PayPal?
Written by Anthony. Updated over a week ago
I haven't received my TransferWise payment yet?
Written by Anthony. Updated over a week ago
How do I choose or link TimeBucks as a reward partner in HideOut.TV?
Written by Anthony. Updated over a week ago
Few days ago I used to recieve Disqualification Credit by the Tap Surveys option. Now it doesnt even allow me to answer any survey... Is this a new thing o it has anything to do that I change my current state?
Written by Anthony. Updated over a week ago
I am over $10 but didn't get my payment this week and I have verified my account
Written by Anthony. Updated over a week ago
I reached over $10 this week but I didn't get paid my earnings, why not?
Written by Anthony. Updated over a week ago
I am no longer getting disqualification points from Tap Research. Typically it is one cent per disqualification but not anymore?
Written by Anthony. Updated over a week ago
I completed a Poll Fish survey and only received $0.005
Written by Anthony. Updated over a week ago
Zipcode or postcode
Written by Anthony. Updated over a week ago
I was doing hideout.tv and I'm not getting credited for watching any videos?
Written by Anthony. Updated over a week ago
I lost all my sweepstakes entries, why?
Written by Anthony. Updated over a week ago
I am doing the Sponsors task, and after scrolling to the bottom of the page there are no thumbnails showing it's just a blank page?
Written by Anthony. Updated over a week ago
Today is pay day and I haven't received my payment yet?
Written by Anthony. Updated over a week ago
My surveys are in the wrong language. I am in this country for work but I don't understand the language so how do I change the survey language?
Written by Anthony. Updated over a week ago
There are no surveys available. Why do I never get any surveys available?
Written by Anthony. Updated over a week ago
I can not work on the tab Jungle Survey. At first, the money was not credited and wrote that it was suspicious activity. Then I could not log into my account at all. Now it says my IP is blocked.
Written by Anthony. Updated over a week ago
I got "your activity is looking suspicious" message in MoreTVTime/JungleSurvey?
Written by Anthony. Updated over a week ago
Why is my bonus or referral commission showing a negative amount?
Written by Anthony. Updated over a week ago
How do I delete my account permanently?
Written by Anthony. Updated over a week ago
Why don't I get any surveys available? Why are there never any surveys?
Written by Anthony. Updated over a week ago
I did a Jungle Survey task and they did not pay me?
Written by Anthony. Updated over a week ago
I did a JungleSurvey survey and I didn't get credited?
Written by Anthony. Updated over a week ago
My country is Wales and it is not in the list of states for the United Kingdom, what do I do?
Written by Anthony. Updated over a week ago
I did a survey on Your-Surveys and have not received my credit yet?
Written by Anthony. Updated over a week ago
TapResearch isn't paying me $0.01 for disqualifications anymore
Written by Anthony. Updated over a week ago
I'm trying to change my payment method but it's asking for a password, and I signed up with Facebook so I don't have a password?
Written by Anthony. Updated over a week ago
I did a quiz offer and it did not credit?
Written by Anthony. Updated over a week ago
How do I earn money?
Written by Anthony. Updated over a week ago
I completed an offer on Super Rewards and I was not awarded or credited, what do I do?
Written by Anthony. Updated over a week ago
My account was disabled for no reason what so ever, and I am sure I did not violate any of the terms of service, can I appeal?
Written by Anthony. Updated over a week ago