General FAQ

General support questions

194 articles
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Written by Pete and Anthony

Survey Fraud

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Written by Pete. Updated over a week ago

Negative reward or Chargeback

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Written by Pete. Updated over a week ago

Games on TimeBucks

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Written by Pete. Updated over a week ago

Why am I not getting Surveys?

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Written by Pete. Updated this week

Basic rundown of timebucks

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Written by Pete. Updated over a week ago

Help me

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Written by Pete. Updated over a week ago

False IP VPN address

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Written by Pete. Updated over a week ago

Did not receive the verification email

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Written by Pete. Updated over a week ago

EH Software

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Written by Pete. Updated over a week ago

Can I block someone from campaigns

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Written by Pete. Updated over a week ago

Daily Checklist

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Written by Pete. Updated over a week ago

Timebucks not available

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Written by Pete. Updated over a week ago

ChargeBacks What are they?

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Written by Pete. Updated over a week ago

Push Clicks

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Written by Pete. Updated over a week ago

How much do I have

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Written by Pete. Updated over a week ago

Stats For Nerds

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Written by Pete. Updated over a week ago

Clicks Timer

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Written by Pete. Updated over a week ago

Virtual Visa Cards

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Written by Pete. Updated over a week ago

Can I block a user from my Campaigns

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Written by Pete. Updated over a week ago

How to Verify my account

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Written by Pete. Updated over a week ago

Survey not available after I start it.

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Written by Pete. Updated over a week ago

Country Change

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Written by Pete. Updated over a week ago

My State not Listed

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Written by Pete. Updated over a week ago

My Referrals

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Written by Pete. Updated over a week ago

How clicks are arranged

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Written by Pete. Updated over a week ago

I did a whole survey and got Disqualified

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Written by Pete. Updated over a week ago

Engaged Hits Errors

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Written by Pete. Updated over a week ago

What is Engaged Hits?

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Written by Pete. Updated over a week ago

Can I have more then 1 account?

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Written by Pete. Updated over a week ago

Chat Room Moderators

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Written by Pete. Updated over a week ago

Premium

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Written by Pete. Updated over a week ago

How to Translate Website Language to your Native Language

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Written by Pete. Updated over a week ago

How to Add Funds to TimeBucks Advertising

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Written by Pete. Updated over a week ago

VPN Browsers

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Written by Pete. Updated over a week ago

Quality Test Survey

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Written by Pete. Updated over a week ago

Minimum Age

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Written by Pete. Updated over a week ago

Why earnings are so low?

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Written by Pete. Updated over a week ago

You Tube Views

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Written by Pete. Updated over a week ago

I am Muslim female

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Written by Pete. Updated over a week ago

Engaged Hits did not credit me

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Written by Pete. Updated over a week ago

TimeBucks Support is:

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Written by Pete. Updated over a week ago

Yuno

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Written by Anthony. Updated over a week ago

Your-Surveys

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Written by Anthony. Updated over a week ago

Tap Research

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Written by Anthony. Updated over a week ago

Where do I find the TimeBucks Connect Code?

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Written by Anthony. Updated over a week ago

Notifications Hot Offers

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Written by Pete. Updated over a week ago

Payment Email not received

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Written by Pete. Updated over a week ago

How do I uninstall the TimeBucks Sweepstakes Software?

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Written by Anthony. Updated over a week ago

I need to update my profile but it won't let me, what do I do?

Anthony avatar
Written by Anthony. Updated over a week ago

Why is my payment on hold for 30 days?

Anthony avatar
Written by Anthony. Updated over a week ago

Why can't I see Tap Research?

Anthony avatar
Written by Anthony. Updated over a week ago

I didn't receive the confirmation or verification email to verify my account?

Anthony avatar
Written by Anthony. Updated over a week ago

I accidentally signed up for a new account and now I have lost all my earnings in my old account, how do I get it back?

Anthony avatar
Written by Anthony. Updated over a week ago

I installed an app on my mobile but it didn't credit, why not?

Anthony avatar
Written by Anthony. Updated over a week ago

Where is the withdraw button?

Anthony avatar
Written by Anthony. Updated over a week ago

Why did the rates for slideshows drop?

Anthony avatar
Written by Anthony. Updated over a week ago

How do I withdraw my earnings?

Anthony avatar
Written by Anthony. Updated over a week ago

I can not open my TimeBucks account?

Anthony avatar
Written by Anthony. Updated over a week ago

How do I get started?

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Written by Anthony. Updated over a week ago

How do I withdraw my money?

Anthony avatar
Written by Anthony. Updated over a week ago

I completed an offer but my account was never credited, what do I do?

Anthony avatar
Written by Anthony. Updated over a week ago

I'm trying to sign up but it says you can only have one TimeBucks account at a time, what do I do?

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Written by Anthony. Updated over a week ago

How do I refer my friends?

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Written by Anthony. Updated over a week ago

What are the Ladders?

Pete avatar
Written by Pete. Updated over a week ago

Why did my earnings all of a sudden disappear?

Anthony avatar
Written by Anthony. Updated over a week ago

How many days does it take to verify my ID?

Anthony avatar
Written by Anthony. Updated over a week ago

I am under the minimum payout of $10 USD, can you send me my money anyway?

Anthony avatar
Written by Anthony. Updated over a week ago

Where can I download the Timebucks app?

Anthony avatar
Written by Anthony. Updated over a week ago

I'm trying to enter my payeer account number but it's asking for an email instead?

Anthony avatar
Written by Anthony. Updated over a week ago

My currency is not listed when I enter my payment details, what should I select?

Anthony avatar
Written by Anthony. Updated over a week ago

After the Sweepstakes is drawn where can I see the list of the winners?

Anthony avatar
Written by Anthony. Updated over a week ago

What is the minimum amount I have to reach to be paid?

Anthony avatar
Written by Anthony. Updated over a week ago

I want to get paid to watch videos and do surveys! Why are there no videos or surveys available for me to watch/complete right now?

Anthony avatar
Written by Anthony. Updated over a week ago

Can I choose a different currency?

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Written by Anthony. Updated over a week ago

TimeBucks, what is it?

I have just started with Timebucks. What do I do now? How do I start?
Pete avatar
Written by Pete. Updated over a week ago

Do you have a referral program?

Anthony avatar
Written by Anthony. Updated over a week ago

I see the winner of sweepstakes had X tickets, but I had more tickets and I did not win, why not?

Anthony avatar
Written by Anthony. Updated over a week ago

How do I change the email address on my account?

Anthony avatar
Written by Anthony. Updated over a week ago

Do I have to pay Tax on my TimeBucks earnings?

Anthony avatar
Written by Anthony. Updated over a week ago

How do I earn more money?

Anthony avatar
Written by Anthony. Updated over a week ago

At the start I used to get push click ads, but after a few days I don't get any ads anymore?

Anthony avatar
Written by Anthony. Updated over a week ago

Why didn't I get paid this week?

Anthony avatar
Written by Anthony. Updated over a week ago

I used Forgot Password or Reset my password and did not receive any link in my email?

Anthony avatar
Written by Anthony. Updated over a week ago

I can't access your site it says I'm using a VPN but I'm not?

Anthony avatar
Written by Anthony. Updated over a week ago

Why did my account get disabled?

Anthony avatar
Written by Anthony. Updated over a week ago

Is it possible to get my payment sent early for personal reasons?

Anthony avatar
Written by Anthony. Updated over a week ago

I think I'm in love with your program, can I tell my friends about how great you are?

Anthony avatar
Written by Anthony. Updated over a week ago

What kind of offers do you have for me to complete?

Anthony avatar
Written by Anthony. Updated over a week ago

Which government issued document do you need for ID verification?

Anthony avatar
Written by Anthony. Updated over a week ago

Do you guys pay with PayPal?

Anthony avatar
Written by Anthony. Updated over a week ago

I was over $10 at the cut off but no invoice was generated as pending for me?

Anthony avatar
Written by Anthony. Updated over a week ago

What payment methods do you use?

Anthony avatar
Written by Anthony. Updated over a week ago

It won't let me install the Sweepstakes Software because it required 64 bit and I'm only running 32 bit?

Anthony avatar
Written by Anthony. Updated over a week ago

How often do I get paid?

Anthony avatar
Written by Anthony. Updated over a week ago

I haven't been paid for Push Clicks even thought I have been clicking on ads on my Desktop PC?

Anthony avatar
Written by Anthony. Updated over a week ago

How much money can I make?

Anthony avatar
Written by Anthony. Updated over a week ago

What is my username or userID?

Anthony avatar
Written by Anthony. Updated over a week ago

Why does my ad take so long to get approved?

Anthony avatar
Written by Anthony. Updated over a week ago

How do I check my earnings?

Anthony avatar
Written by Anthony. Updated over a week ago

I'm not receiving push clicks on my android phone?

Anthony avatar
Written by Anthony. Updated over a week ago

Do you have an approval process?

Anthony avatar
Written by Anthony. Updated over a week ago

How do I add a payment method?

Anthony avatar
Written by Anthony. Updated over a week ago

Me and my partner share the same payment details, can I enter the same payment information into both accounts?

Anthony avatar
Written by Anthony. Updated over a week ago

How do I know TimeBucks is legit?

Anthony avatar
Written by Anthony. Updated over a week ago

I can't access my email anymore, how do I change it?

Anthony avatar
Written by Anthony. Updated over a week ago

I'm facing a problem with a video under engage tab. It doesn't play when I click on it and didn't count down time. Please solve this issue

Anthony avatar
Written by Anthony. Updated over a week ago

I've been doing push clicks lately and I have clicked on ads but I am not getting credited. I am using a mobile phone.

Anthony avatar
Written by Anthony. Updated over a week ago

I don't remember my password.

Anthony avatar
Written by Anthony. Updated over a week ago

How do I transfer my Advertising Balance to my Wallet Balance so that I can reach the minimum payout and withdraw?

Anthony avatar
Written by Anthony. Updated over a week ago

Can I buy advertising campaigns using my TimeBucks wallet earnings balance?

Anthony avatar
Written by Anthony. Updated over a week ago

I need a help to deal with hideout tv, I signed up the site but I haven't found the place where I can choose TimeBucks as reward partner.

Anthony avatar
Written by Anthony. Updated over a week ago

How do I stop receiving push click ads on my mobile phone?

Anthony avatar
Written by Anthony. Updated over a week ago

I clicked on many push ads yesterday and I did not get credited for any of them?

Anthony avatar
Written by Anthony. Updated over a week ago

Why isn't the Engage tab showing on my phone?

Pete avatar
Written by Pete. Updated over a week ago

Are my tickets automatically registered for the sweepstakes?

Anthony avatar
Written by Anthony. Updated over a week ago

What is the wallet in the top of the site?

Anthony avatar
Written by Anthony. Updated over a week ago

I'm not getting the verification code through text message SMS in SURVEY TIME

Anthony avatar
Written by Anthony. Updated over a week ago

hey I don't understand, I had more than 10,000 sweepstakes but I didnt win anything, how does the sweepstake contest work?

Anthony avatar
Written by Anthony. Updated over a week ago

I referred someone but I didn't get paid anything?

Anthony avatar
Written by Anthony. Updated over a week ago

I am not able to link through hideout.tv to complete the video task n redeem my points?

Anthony avatar
Written by Anthony. Updated over a week ago

It's coming up with incorrect password and I cannot access my account?

Anthony avatar
Written by Anthony. Updated over a week ago

I'm not getting Surveys nowadays please provide me the surveys

Anthony avatar
Written by Anthony. Updated over a week ago

I'm trying to change my payment method, but I'm getting an error Incorrect Password

Anthony avatar
Written by Anthony. Updated over a week ago

How do I change my TimeBucks username?

Anthony avatar
Written by Anthony. Updated over a week ago

It keeps saying sorry someone ate all the surveys and also saying sorry no survey for your country please help me?

Anthony avatar
Written by Anthony. Updated over a week ago

I was over $10 dollars before the Tuesday New York time, and I have updated my payment method yet I wasn't paid?

Anthony avatar
Written by Anthony. Updated over a week ago

Blocked from providers, what to do?

Anthony avatar
Written by Anthony. Updated over a week ago

How do I disable the notifications from the Push Clicks tab?

Anthony avatar
Written by Anthony. Updated over a week ago

I have sent a support ticket on an offerwall about a task not crediting and have not received a reply yet?

Anthony avatar
Written by Anthony. Updated over a week ago

Why does my campaign say Budget Exceeded even though I have funds in my advertising balance?

Anthony avatar
Written by Anthony. Updated over a week ago

I am watching videos on HideOut.TV offer and I am not earning any hide out points?

Anthony avatar
Written by Anthony. Updated over a week ago

Why are there no surveys in my country?

Anthony avatar
Written by Anthony. Updated over a week ago

Your-Surveys shows "Account Issue, you are blocked from doing surveys"

Anthony avatar
Written by Anthony. Updated over a week ago

What are Tier # geos?

Pete avatar
Written by Pete. Updated over a week ago

I don't remember my password

Anthony avatar
Written by Anthony. Updated over a week ago

I just got paid and now my account shows a negative amount in the header, why?

Anthony avatar
Written by Anthony. Updated over a week ago

Where do I get my referral link from?

Anthony avatar
Written by Anthony. Updated over a week ago

Where do I find banners or marketing material to promote my TimeBucks referral link?

Anthony avatar
Written by Anthony. Updated over a week ago

When will the Instagram tab come back?

Anthony avatar
Written by Anthony. Updated over a week ago

How do I participate in the Sweepstakes?

Anthony avatar
Written by Anthony. Updated over a week ago

How do I change the survey language? I don't understand it?

Anthony avatar
Written by Anthony. Updated over a week ago

How can I start earning in TimeBucks?

Anthony avatar
Written by Anthony. Updated over a week ago

Why are there no surveys for Pakistan?

Anthony avatar
Written by Anthony. Updated over a week ago

Can I use TimeBucks on my laptop and mobile under one account?

Anthony avatar
Written by Anthony. Updated over a week ago

Why didn't I receive my payment for Engage videos?

Anthony avatar
Written by Anthony. Updated over a week ago

Why am I not getting paid for disqualifications in Tap Research anymore?

Anthony avatar
Written by Anthony. Updated over a week ago

I completed a survey today and only got 1 cent?

Anthony avatar
Written by Anthony. Updated over a week ago

It says I'm using a VPN but I'm not?

Anthony avatar
Written by Anthony. Updated over a week ago

Can I send money from my TimeBucks wallet or earnings to another TimeBucks account?

Anthony avatar
Written by Anthony. Updated over a week ago

Can I do the Engage task on mobile?

Pete avatar
Written by Pete. Updated over a week ago

I have so many sweepstakes entries and I never win, why?

Anthony avatar
Written by Anthony. Updated over a week ago

How do I convert my sweepstakes entries into points?

Anthony avatar
Written by Anthony. Updated over a week ago

I can't create a borderless account on Transferwise, therefore I can't use it right?

Anthony avatar
Written by Anthony. Updated over a week ago

Is TimeBucks a free website or do I have to pay?

Anthony avatar
Written by Anthony. Updated over a week ago

I am watching videos on Hideout.TV but my points are not going up?

Anthony avatar
Written by Anthony. Updated over a week ago

I received a bonus, but I don't see it in my earnings history?

Anthony avatar
Written by Anthony. Updated over a week ago

My earnings are low why can't you send me more surveys?

Anthony avatar
Written by Anthony. Updated over a week ago

Why are there no surveys available for me?

Anthony avatar
Written by Anthony. Updated over a week ago

Why don't you add Payoneer?

Anthony avatar
Written by Anthony. Updated over a week ago

I can't remember my password

Anthony avatar
Written by Anthony. Updated over a week ago

How do I edit my profile, I entered some wrong information?

Anthony avatar
Written by Anthony. Updated over a week ago

What promo code do I enter in hideout.tv?

Anthony avatar
Written by Anthony. Updated over a week ago

How much do I earn per referral?

Pete avatar
Written by Pete. Updated over a week ago

I have $1000 in my bonus wallet, how do I withdraw this?

Anthony avatar
Written by Anthony. Updated over a week ago

If I choose AirTM, how do I transfer my earnings to PayPal?

Anthony avatar
Written by Anthony. Updated over a week ago

I haven't received my TransferWise payment yet?

Anthony avatar
Written by Anthony. Updated over a week ago

How do I choose or link TimeBucks as a reward partner in HideOut.TV?

Anthony avatar
Written by Anthony. Updated over a week ago

Few days ago I used to recieve Disqualification Credit by the Tap Surveys option. Now it doesnt even allow me to answer any survey... Is this a new thing o it has anything to do that I change my current state?

Anthony avatar
Written by Anthony. Updated over a week ago

I am over $10 but didn't get my payment this week and I have verified my account

Anthony avatar
Written by Anthony. Updated over a week ago

I reached over $10 this week but I didn't get paid my earnings, why not?

Anthony avatar
Written by Anthony. Updated over a week ago

I am no longer getting disqualification points from Tap Research. Typically it is one cent per disqualification but not anymore?

Anthony avatar
Written by Anthony. Updated over a week ago

I completed a Poll Fish survey and only received $0.005

Anthony avatar
Written by Anthony. Updated over a week ago

Zipcode or postcode

Anthony avatar
Written by Anthony. Updated over a week ago

I was doing hideout.tv and I'm not getting credited for watching any videos?

Anthony avatar
Written by Anthony. Updated over a week ago

I lost all my sweepstakes entries, why?

Anthony avatar
Written by Anthony. Updated over a week ago

I am doing the Sponsors task, and after scrolling to the bottom of the page there are no thumbnails showing it's just a blank page?

Anthony avatar
Written by Anthony. Updated over a week ago

Today is pay day and I haven't received my payment yet?

Anthony avatar
Written by Anthony. Updated over a week ago

My surveys are in the wrong language. I am in this country for work but I don't understand the language so how do I change the survey language?

Anthony avatar
Written by Anthony. Updated over a week ago

There are no surveys available. Why do I never get any surveys available?

Anthony avatar
Written by Anthony. Updated over a week ago

I can not work on the tab Jungle Survey. At first, the money was not credited and wrote that it was suspicious activity. Then I could not log into my account at all. Now it says my IP is blocked.

Anthony avatar
Written by Anthony. Updated over a week ago

I got "your activity is looking suspicious" message in MoreTVTime/JungleSurvey?

Anthony avatar
Written by Anthony. Updated over a week ago

Why is my bonus or referral commission showing a negative amount?

Anthony avatar
Written by Anthony. Updated over a week ago

How do I delete my account permanently?

Anthony avatar
Written by Anthony. Updated over a week ago

Why don't I get any surveys available? Why are there never any surveys?

Anthony avatar
Written by Anthony. Updated over a week ago

I did a Jungle Survey task and they did not pay me?

Anthony avatar
Written by Anthony. Updated over a week ago

I did a JungleSurvey survey and I didn't get credited?

Anthony avatar
Written by Anthony. Updated over a week ago

My country is Wales and it is not in the list of states for the United Kingdom, what do I do?

Anthony avatar
Written by Anthony. Updated over a week ago

I did a survey on Your-Surveys and have not received my credit yet?

Anthony avatar
Written by Anthony. Updated over a week ago

TapResearch isn't paying me $0.01 for disqualifications anymore

Anthony avatar
Written by Anthony. Updated over a week ago

I'm trying to change my payment method but it's asking for a password, and I signed up with Facebook so I don't have a password?

Anthony avatar
Written by Anthony. Updated over a week ago

I did a quiz offer and it did not credit?

Anthony avatar
Written by Anthony. Updated over a week ago

How do I earn money?

Anthony avatar
Written by Anthony. Updated over a week ago

I completed an offer on Super Rewards and I was not awarded or credited, what do I do?

Anthony avatar
Written by Anthony. Updated over a week ago

My account was disabled for no reason what so ever, and I am sure I did not violate any of the terms of service, can I appeal?

Anthony avatar
Written by Anthony. Updated over a week ago