Subject: Regarding Your Experience with a Third-Party Offer
We’re very sorry to hear about your experience with this third-party website. We understand how frustrating situations like this can be, especially when you’ve invested your time and effort.
Please note that the offer you participated in is operated and managed entirely by an independent third-party provider. While it is accessible through our platform, we do not control their systems, tracking, decisions, or internal processes.
For this reason, we are unfortunately unable to intervene in their investigation, alter their decision, or provide compensation on their behalf.
The only way this matter can be reviewed or resolved is by contacting the third-party provider directly through their official support channels. They are solely responsible for reviewing account activity, validating completions, and issuing any applicable rewards.
If the provider confirms that they are unable to assist further, we regret that we are also unable to override or supplement their determination.
We truly apologize for the inconvenience this situation has caused and appreciate your understanding. If you need guidance on how to contact the provider or have questions about other offers on our platform, please let us know — we’re here to help where we can.