Understanding Your Tier
If you're new to our platform, you may be wondering what your tier means. You'll see your tier listed at the top of your account overview page.
Tier 1 countries are considered highly developed, economically stable and mature markets. Tier 2 countries are considered to have less developed and more volatile markets.
Which countries are Tier 1?
Tier 1 countries are:
'US', 'GB', 'AU', 'CA', 'PL', 'DE', 'CH', 'AT', 'BE', 'DK', 'FI', 'FR', 'IE', 'IT', 'LU', 'NO', 'NL', 'PO', 'SE', 'NZ', 'ZA'
All other countries are Tier 2.
What impact does my tier have?
Your tier impacts the services you receive as a customer and the fees associated with them. Tier 1 countries are often eligible for fee discounts, premium services, and other benefits.
Please note that tier assignments are made at your time of signup and can't be changed later. However, if you would like to have your tier reviewed, contact our support team to discuss.