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I did a quiz offer and it did not credit?
I did a quiz offer and it did not credit?
Anthony avatar
Written by Anthony
Updated over a week ago


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Understanding Offerwall Support Requests

We understand that when doing an offer through an Offerwall, you may have instances when the offer does not credit. In order to help you get faster and better support on such occasions, each offerwall has their own dedicated support tab.

Where to Find Offerwall Support Tabs

Each Offerwall's support tab is located in a different position, but if you look closely you will see either a Support, History, Missing Cents, or a question mark button. If you click on that, it will show you your recent offer attempts, and then you can click on the one that did not credit and fill in an appropriate form usually allowing you to upload screenshots and provide additional information.

What Happens When You Don't Use Offerwall Support Tabs?

When we get a lot of people emailing us regarding offers from offerwalls not crediting, we have to forward the issue directly to the offerwall support. This is a time consuming process and it is much quicker and easier if you just use the previously mentioned dedicated support buttons found in each offerwall.

If you do an offer through one of the offerwalls and it does not credit, each offerwall has their own dedicated support tab. Each one is located in a different position, but if you have a look you will see either a Support, History, Missing Cents, or a question mark button. If you click on that, it will show you your recent offer attempts, then you can click on the one that did not credit and fill in the form which usually allows you to upload screenshots and additional information.
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We still get a lot of people emailing us about offers from offerwalls not crediting, for which we have to forward it directly to the offerwall support. This requires a lot more time. It is much quicker and easier if you just use the dedicated support buttons in each offerwall.

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