Skip to main content

Me and my partner share the same payment details, can I enter the same payment information into both accounts?

Anthony avatar
Written by Anthony
Updated over 2 years ago

Troubleshooting Trouble Linking Payments

If you’re having trouble linking payments to both accounts, there is a simple solution you can use.

Follow the steps below to help us get your payment set up for both accounts.

Step 1: Email Support

Email support with the emails of both account holders, as well as the payment method you are attempting to set up.

You need to email support and tell us what the emails of both account holders are, and what payment method you are trying to set for both.

Step 2: Wait for Confirmation

Once we receive your email, our team will go over your request and confirm that both accounts can be linked. If anything else is needed we will contact you.

Step 3: Everything is Set up!

Once everything is approved, your payment will be set up for both accounts.

Conclusion

Linkage of payments can be a tricky process, but it doesn’t have to be! Following the steps outlined above should make the process easier and quicker so that you can get back to the important things.

Did this answer your question?