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Your-Surveys shows "Account Issue, you are blocked from doing surveys"

Anthony avatar
Written by Anthony
Updated over 2 years ago

How to Get Unlocked When Locked Out of an Account

Having trouble logging into an account? If you are locked out, don’t worry – there is a simple solution! Depending on the service you are trying to access, there are a number of ways to get back into your account.

Contact the Support Team

The first step is to contact the support team of the service you are trying to access. For example, if you are locked out of your online banking account, contact your bank's customer service.

Once you reach out, the team will provide you with instructions for resetting your password, unlocking your account, or whatever else is needed to get you back in. Some services also have automated processes for handling this, so make sure you follow the instructions provided to you.

In most cases, once you follow the support team's instructions, you'll be able to get back into your account. However, if you still can’t access your account, you might need to submit a support ticket.

Submit a Support Ticket

If you are unable to unlock your account with the instructions provided, your next step will be to submit a support ticket. When submitting the ticket, be sure to include all relevant information so the support team can review your case. This usually involves providing your full name and account details.

Once you’ve submitted your ticket, the support team will review it and get back to you with a response. They may provide additional instructions and information on resolving the issue.

Submit a support ticket on the page where you got this error and wait for them to reply with an answer. We cannot get you unlocked ourselves, you need to contact them.

Conclusion

Being locked out of an account can be really frustrating. But don't worry, there is a solution. Contact the customer service team for the service you are locked out of and follow their instructions. If that doesn’t work, submit a support ticket and wait for a response.

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